UNICEF Netherlands turns donors into lifetime supporters with Dynamics 365 | Microsoft Customer Stories
The UNICEF Netherlands story illustrates how Dynamics 365 Customer Insights helps the nonprofit create deeper connections with its supporters. By using data-driven insights, the organization transformed its approach to donor engagement, boosting retention and long-term impact. Read its success story for ideas on how Dynamics 365 can work for your nonprofit. Contact ivision to discuss tailored solutions for your needs.
How does UNICEF Netherlands engage donors?
UNICEF Netherlands utilizes Microsoft Dynamics 365 Customer Insights and customer-led journey orchestration in Dynamics 365 Marketing to engage donors effectively. This approach allows them to deliver personalized messages in real-time across various touchpoints, helping to foster lifetime loyalty among supporters.
What challenges does UNICEF face in donor retention?
UNICEF Netherlands faces challenges in retaining donors due to increased competition for their time and resources. Many donors are inclined to support multiple organizations, making it essential for UNICEF to build strong, personal relationships and communicate effectively about how donations are utilized.
How does Dynamics 365 improve donor insights?
Microsoft Dynamics 365 Customer Insights enables UNICEF Netherlands to consolidate data from various sources, providing a unified view of donor information. This allows the organization to analyze donor behavior quickly and implement targeted marketing strategies, enhancing engagement and retention efforts.
UNICEF Netherlands turns donors into lifetime supporters with Dynamics 365 | Microsoft Customer Stories
published by ivision
ivision is an IT services firm offering expertise in Security, Public Cloud & Automation, Digital Workspace, Enterprise Infrastructure, and Business Applications through solutions in Consulting Services, Managed Services, Product Resale, and Maintenance Lifecycle Renewal. We seek to earn clients for life every day by employing a client-centric, engineer-based approach. With offices in Atlanta, Pittsburgh, and Denver, we help organizations across the nation leverage technology to achieve their business goals.
Sign in with LinkedIn